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794: The Customer’s Many Experiences | Will Johnson, CFO, Iterable
Will Johnson can still hear the question that momentarily muted a management dinner and prodded the gathering’s executive diners to thoughtfully dispatch an answer. “'If you weren’t in your current role, which one—held by a peer at this table—would you assume?,'” recalls Johnson, echoing the inquisitor’s words. “There were some really surprising answers,” he…