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199: Calculating Lifetime Customer Value, Marty Ostermiller, CFO, Hirevue
As more CFOs become tasked with not just reporting growth but driving it, customer success metrics are becoming increasingly popular, and no one group of finance leaders is more customer success obsessed than that group which dwells inside the high tech hallways of software as a service (SaaS) software application companies. Join us when SaaS CFO…
As More Midmarket CFOs Sharpen Their Customer Focus, More Are Smitten with the Cloud
A business realm long populated by headstrong entrepreneurs and family-owned businesses, the middle market is experiencing a wave of technology adoption that seems intent on further upending the traditional laws of business competition as it diminishes the size advantage that large enterprise companies have long enjoyed. When it comes to the middle market’s growing appetite […]
198: Net Promoter: The Go-To Metric for Customer-Centric CFOs, Rob Markey, Partner, Bain & Company
As more CFOs become tasked with not just reporting growth but driving it, few metrics have grown in popularity among finance leaders more than the 12-year-old Net Promoter Score. Join us when Rob Markey, Partner, Bain & Company, helps us chart the metric's evolutionary path, from its humble origins inside Bain to fueling the rise…
Listen to the Episode Below (00:22:18)
197: Staying the Course When Markets Grow Volatile, Greg Frost, CFO, Hartford Funds
It's no secret those who are best able to weather the storm when markets grow volatile are often among the first to detect signs of increased volatility. Join us when Greg Frost reveals his CFO mindset and explores the evolution of a finance function designed to expose the connection between clients and markets.
Listen to the Episode Below (00:28:49)
As IT Spending Drives Bigger Returns, CFOs Retool Their Metrics
It wasn’t too long ago that IT spend as a percent of revenue was the time-honored metric of choice among finance executives determined to keep their firm’s IT spending within the light of day. In fact, many finance chiefs arguably still rely on the metric to provide a quick snapshot of their firm’s appetite for […]
196: How Financial Insight is Fueling the Rise of Flashgap, Mathias Richemond, CFO
Join us when Mathias Richemond reveals his start-up CFO mindset and illuminates the growing silicon ambitions of Paris, France.
Listen to the Episode Below (00:22:44)
When a Lack of Trust in Your Numbers Becomes A Strategic Obstacle, Kathy Crusco, CFO, Epicor Software
195: Building a Tactical & Strategic Finance Team, Kathy Crusco, CFO, Epicor Software
When Activant and Epicor were acquired by Apax Partners and later merged into a new $800 million software company Kathy Crusco was named CFO of the newly merged firm that retained the name Epicor. Join us when Kathy reveals her CFO mindset and revisits the appointment that brought opportunities as well as challenges to a seasoned finance leader.
Listen to the Episode Below (00:25:20)