Facing slowing growth, Aidan Viggiano led a sweeping reset—workforce reductions, compensation redesign, leadership changes, and governance overhaul—shifting the company toward balanced growth and profitability. Anchored by a “do what we said we would do” mindset, she rebuilt financial discipline, restored credibility, and emerged a stronger, more decisive leader. Now Watch Our Complete Episode Featuring CFO […]
1174: How a Hard Reset Reignited Momentum | Aidan Viggiano, CFO Twilio
In 2023, stepping into the CFO role at Twilio, Aidan Viggiano faced a defining reality: “the first hard call was a layoff,” she tells us. The company had surged during the pandemic as digital communications accelerated, but by mid-2022, growth slowed while profitability lagged. “We can’t be slowing in growth and not be profitable and…
Listen to the Episode Below (0:44:10)