In this episode, Jack is joined by Jack Gordon, CFO of Harri, an AI-powered workforce operating system serving the hospitality industry. They discuss how Harri helps restaurant operators manage hiring, scheduling, labor, compliance, and employee engagement, and why Gordon views customer usage and satisfaction as important leading indicators of financial performance. The conversation explores AI-driven scheduling, the importance of building reliable data foundations before introducing autonomous finance, and the emerging economics of AI pricing and usage. Gordon also shares how a collapsed Series B financing sharpened his approach to risk and contingency planning, along with why his CFO role increasingly extends into operations and product development.
