Listen to the Episode Below (00:20:45)
152: Getting Wired to Your Customers, David Cathcart, CFO, North Highland
What role does finance play inside a professional services firm where the customer serves as a cultural cornerstone? Join us when David Cathcart, CFO, North Highland, reveals his CFO mind-set and explains how an entire organization stays in step with its customers using Net Promoter Scores (NPS). ¤