When it comes to commercial businesses and the weather, insurance firms and rock salt makers are known for keeping meteorology top-of-mind. However, when a firm counts 32 weather observation stations in the Northeast alone among its strategic partners — it’s a pretty good bet these days that the professional firm deals in kilowatts. And so […]
179: Recurring Revenue: The Must-Have Metric for Customer-Centric CFOs, Marty Ostermiller, CFO, HireVue
It's no secret that CFOs of SAAS software firms have perhaps the firmest grasp on the metric that finance leaders today broadly covet as a measure of customer satisfaction. Join us as Marty Ostermiller, CFO, Hirevue, discusses the virtues of recurring revenue and how such numeric lines of sight into customer accounts are helping finance to…
Listen to the Episode Below (00:45:48)
178: Exposing the Path Between Employee Satisfaction and Growth, Matt Fortney, CFO, Group Delphi
It's no secret that employee engagement or lack of it has an enormous impact on customer relationships. In fact, managing productivity and employee engagement is one of the biggest challenges that business leaders face. Join us when Matt Fortner, CFO, Group Delphi, reveals his CFO mind-set and explains how measuring employee satisfaction has become a…
Listen to the Episode Below (00:30:32)
177: ACA Regulation May Have More Bark Than Bite, Raef Lawson, VP Research & Policy, IMA
As businesses overcome implementation hurdles related to the Affordable Care Act, the legislation remains one of the most hotly debated issues in business. Raef Lawson, VP of Research & Policy for the Institute of Management Accountants, shares the findings of a recent IMA member survey that suggests the law may not be as disruptive to…
Listen to the Episode Below (00:10:11)
176: ASK ETHAN: The CFO as Storyteller
When it comes to finance leadership, what role does storytelling play in effective communication? Join us as Ethan Carlson, CEO of Carlson Management Consulting, once more tackles our questions to supply you with answers and a new mind-set designed to help advance your leadership. ¤
Listen to the Episode Below (00:19:43)
175: Summer Reading: CFO Book Recommendations
“What book would you recommend to aspiring finance leaders?” This is a question we frequently pose to our CFO guests, and we felt that it was about time that we collected a number of the more illuminating responses for your reference shelf. ¤
Listen to the Episode Below (00:08:16)
174: Welcome to the Age of Customer-Centric Finance, John Bonney, CFO, FinancialForce.com
What role should finance play when it comes to measuring and improving the customer experience? Join us when John Bonney, CFO, FinancialForce.com, reveals his CFO mind-set and explains why finance organizations must continue to enhance their customer-centric focus. ¤
Listen to the Episode Below (00:24:17)
173: Why CFOs Must “Pilot” the Business, Thomas Baumgartner, CFO, voestalpine Metsec PLC
If every company is a ship and the CEO serves as captain, what role does the CFO play? Join us when Thomas Baumgartner shares his CFO mind-set and explains the complexities behind driving performance inside the UK’s largest specialist cold roll-forming company that provides products for the construction and manufacturing industries. ¤
Listen to the Episode Below (00:21:59)
172: Guiding a Clearing House’s Ebb and Flow, Kim McGarry, CFO, Options Clearing Corporation
Ever wonder what it would be like to be CFO of a systemically important financial market utility (SIFMU) or, to put it another way, an entity deemed "too big to fail." Join us when Kim discusses her CFO mind-set and explains the complexities of being a post-downturn financial market utility. ¤
Listen to the Episode Below (00:48:47)
171: Why All Firms Must Become Data Large, Hugh Watchorn, CFO, Bonhams
It wasn't too long ago that Hugh Watchorn thought of big data projects as belonging exclusively to large enterprise firms. No longer. Today, the CFO of Bonhams says that finance leaders can help to unlock big data opportunities for firms of all sizes. ¤
Listen to the Episode Below (00:29:09)
170: Developing Your M&A Mind-set, Mark Biersmith, Aerial Investments
Mark Biersmith has closed on transactions with some of the best and most renowned M&A players in the world. Join us as Mark recalls his original CFO aspirations and the singular career he forged to optimize M&A deals throughout the entire transaction's life cycle, i.e., from transactional desire through the first year post closing. ¤
Listen to the Episode Below (00:16:59)
169: CFO to CFO: Own Your Growth Model, Portia Kersten, CFO, Skout
What role should the CFO play in architecting a firm's business model? Join us as Portia Kersten, CFO of Skout, the largest global platform for meeting new people, reveals her CFO mind-set and the steps she has taken to maximize Skout's growth potential. ¤
Listen to the Episode Below (00:25:23)