A Finance Strategic Moment
Realizing most people view insurance as abstract, Kevin Ingram reframed FM’s ‘product’ as the capacity its capital and reinsurance provide. He crafted plain‑spoken explanations of balance‑sheet strength, trained teammates to use them, and demystified insurance for clients—sharpening differentiation and empowering every account manager to sell FM’s capital story daily.
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Now Watch the Complete Episode Featuring Kevin Ingram of FM
Kevin Ingram explains how FM’s mutual structure lets finance prioritize long‑term resilience over quarterly optics. He details a decade‑long push that secured an S&P upgrade to AA‑minus, powered by surplus rising from $12 billion to $26 billion while exposures lagged. Capital, he says, is the company’s product, enabling higher retentions and disciplined underwriting. After heavy 2017‑18 catastrophe losses, Ingram led a rigorous re‑underwriting, fortified reserves, and embedded AI to rank mitigation projects using centuries of loss data and engineer‑collected risk points. Today, every tech investment starts with clear KPIs; initiatives missing targets are terminated early to redeploy capital more productively elsewhere quickly.
| CFO’s Strategy Playbook |
|---|
| • Capital Is Product; Surplus Drives Capacity |
| • Kill Projects Early If KPIs Miss |
| • Mutual Model Enables High Risk Retention |