Machine Generated Transcript
CFO Dan Fletcher: That’s a very pointed question you gave me well, finance be more important in labor considerations, although that word a lot of people, talent considerations, right, whichever you choose? No, I don’t think so I still think other groups, the people, HR team, the CEO are more important. That’s not an insult to finance. Certainly finance plays a key role in compensation. But what I will tell you as as a, as a leader of my teams, and I have noticed, this is not unique to my team, you become much more interested in engagement, you use the word and happiness and fit in the org when you don’t see people every day. Things slip. I think we’re beyond the point now, where we all understand there are benefits to remote or hybrid models, you drop the commute out, you know, tend to live healthier lifestyles, perhaps get more time with family and friends. And that’s good for mental health. And we also I think, are beyond the point where we understand certain things that are lost in a 100% remote model around culture, around engagement, in particular, for junior ranks around the ability to learn by seeing to learn by hearing, to learn from random interactions in the hallway, or the classic water cooler.Read More
And so I think we’re all adapting now to finding the right balance, and how to recover some of those things we’ve lost while preserving some of the things we’ve gained. And I do think in our example, it came down to if you’re saving budget on a big office, then redeploy, reinvest, in getting people together, getting people on planes, and we do a great company kickoff that’s coming up in just two weeks, that that our people leader, Mel who’s fantastic, invest a ton of time and energy in getting buttoned up and getting everybody to kick off the year together. And that’s the key word physically together to get swept up in the excitement about what we’re doing for our customers, and why we’re doing it. And then that’s where you get a bunch of those random interactions. And this is where you’ll find things like some, someone in my org, a junior accountant, for example, on the AP side, gets to spend time with the CMO at the bar at the hotel, and next time that CMO is griping about an invoice not being paid. And you know, they’re going to someone in AP that they don’t know there’s already a bond and understanding there. And they can skip past the part where they’re butting heads and get to the part where that cost that that vendor was signed up on really, really cushy payment terms to that vendor and we’d love to have you go talk to them about something that’s more commercial for us. And that is just one example of the interactions that can occur in person. Even though you all go back to a remote model. After that you’ve gained something that had been lost I think in the in the depth of the pandemic.
CFO GUEST: Dan Fletcher of Planful
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