Troy Anderson stepped into a troubled $2B Xerox unit and uncovered mispriced contracts, communication gaps, and failing operations. After renegotiating key agreements and restoring transparency, he recommended shutting down an unsalvageable business. His decisive analysis saved years of wasted investment, restored credibility, and allowed the company to plan with clarity and confidence.
Made Possible By
Now Watch the Complete Episode Featuring CFO Troy Anderson of Kelly Services
Troy Anderson, CFO of Kelly Services, outlines a disciplined path to AI-enabled transformation. Rather than launching with AI, he fixed fundamentals first: process consistency, operational alignment, and shared understanding. Education led the way—enterprise Lunch & Learn sessions and executive workshops where leaders built a company in four hours using ChatGPT. With foundations set, Kelly formed cross-functional AI Ambassadors across finance and the enterprise to pilot tools, compare outcomes, and circulate playbooks. The mandate: experiment broadly, document what works, and scale only proven use cases. Anderson’s message is clear—readiness precedes ROI, and participation turns transformation into a company-wide capability at scale.
| CFO’s Strategy Playbook |
|---|
| • Build readiness before deploying AI at scale |
| • Empower cross-functional ambassadors to pilot tools |
| • Scale what works, share learnings widely |