Beth Gaspich recalls ringing the NYSE bell in 2008 as RiskMetrics went public amid extreme market volatility. After months of S-1 prep and roadshows, the decision to proceed came “down to the wire.” Executing successfully proved the value of preparation, decisive timing, and clear investor storytelling in uncertain markets.
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Now Watch our Complete Episode Featuring CFO Beth Gaspich of NiCE
Jack speaks with NICE CFO Beth Gaspich about transforming a legacy software company into a cloud-first, AI-driven platform. She recounts ringing the NYSE bell during RiskMetrics’ 2008 IPO and how preparation, storytelling, and decisive action shape her leadership. At NICE, she moved from Actimize CFO to corporate CFO in 2016, accelerating platform integration, disciplined M&A, and AI investments, including Cognigy. She widens ROI beyond headcount, redeploying talent to higher-value work while embedding “AI champions” with measurable KPIs. Priorities: deeper instrumentation, forecasting rigor, ERP and order-to-cash modernization, and investor communication. Her playbook: immerse with customers and sales, measure, decide with conviction.
| CFO’s Strategy Playbook |
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| • Immerse with sales, customers, and investors. |
| • Measure outcomes with transparent, predictive KPIs. |
| • Prioritize AI capabilities, platform integration, scalability. |