As more CFOs become tasked with not just reporting growth but driving it, few metrics have grown in popularity among finance leaders more than the 12-year-old Net Promoter Score. Join us when Rob Markey, Partner, Bain & Company, helps us chart the metric’s evolutionary path, from its humble origins inside Bain to fueling the rise of the customer-centric CFO.
Listen to the Episode Below (00:22:18)
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