How can an ethnic population become part of a business model? Join Woody as he shares the CFO mind-set that has helped an Orlando, Florida–based chain of pawn shops expand to 28 stores and an estimated $30 million in annual sales.
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“Day to day we watch our loan receivables, because our bread-and-butter business is lending money to people. …The continuity of our team members in each store is something we measure on a monthly basis. We have found that our best stores are the ones where we have continuity among the team.”
“Always be truthful. If you don’t have the answer to a question, don’t double talk your way through it. Be honest and admit when you don’t know something.”
First, Break All the Rules: What the World’s Greatest Managers Do Differently By Marcus Buckingham
- Woody’s Site