How can an ethnic population become part of a business model? Join Woody as he shares the CFO mind-set that has helped an Orlando, Florida–based chain of pawn shops expand to 28 stores and an estimated $30 million in annual sales.
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Key Metrics
“Day to day we watch our loan receivables, because our bread-and-butter business is lending money to people. …The continuity of our team members in each store is something we measure on a monthly basis. We have found that our best stores are the ones where we have continuity among the team.”
Mentoring Round
“Always be truthful. If you don’t have the answer to a question, don’t double talk your way through it. Be honest and admit when you don’t know something.”
Favorite Application
Book Pick
First, Break All the Rules: What the World’s Greatest Managers Do Differently
Interview Links
- Woody’s Site
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