A Finance Strategic Moment
Facing rapid premium growth and capital constraints in 2024, Andrea Hecht led CSAA to issue a $500M surplus note—a strategic move that preserved momentum without compromising stability. Acting from a position of strength, the finance team avoided slowing growth and secured capital to support expansion beyond $7.6B in premium.
Made Possible By
Now Watch our Complete Episode Featuring CFO Andrea Hecht
Andrea Hecht shared how CSAA Insurance’s member-owned model reshapes financial priorities and decision-making. With 130 finance team members—including 30 in FP&A—Hecht has embedded finance across key business units, including IT, personal lines, and a $1B commercial segment. She emphasizes strategic alignment over shareholder reporting, working closely with internal partners to support growth while managing risk. CSAA writes policies in 23 states and D.C., but California remains its most complex market. Hecht’s leadership focuses on resilience, capital discipline, and ensuring that every finance initiative—especially in AI and claims—supports long-term value for members, not just financial metrics.
| CFO’s Strategy Playbook |
|---|
| • Embed finance within business units |
| • Prioritize strategy over reporting cycles |
| • Align capital with market exposure |