Employee surveys reveal that CFOs are frequently the most trusted members of senior management teams, and yet they remain remarkably timid when it comes to trusting others — an occupational hazard, perhaps, but one that makes the ability to build trust across organizations all the more daunting. Join us as Dr. Holly Brower explores the power of trust within organizations and how finance leaders can be empowered by advancing the conditions that make trust a mechanism of effective leadership.
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Luminary Quote
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TRUST: “The single most important factor, the substrate, which will determine the success (or failure), of any organization in the 21st Century” – Warren Bennis
- “To repair trust—is much harder than building trust from beginning.”
Key Highlights:
- Felt trustworthiness is positively associated with task performance, organizational citizenship behavior (OCB) and job satisfaction.
- Felt trustworthiness is more powerful in predicting outcomes than trust in leader (trust in leader is not significant when effects of felt trustworthiness are accounted for).
When I trust my leader, all sorts of good things happen:
Business Book Picks
The SPEED of Trust: The One Thing That Changes Everything
The Five Dysfunctions of a Team: A Leadership Fable
Interview Links
- Holly’s site