Kiavi’s pivot revealed two distinct customer segments—first-timers and high-volume professionals. Michael Bourque helped steer the company toward redesigning acquisition, service, and experience around each group using disciplined unit-economics. When the business remained unprofitable, he supported the move of operations from costly San Francisco to Pittsburgh. Now Watch the Complete Episode Featuring CFO Michael Bourque of … Continue reading Crisis-Tested Finance In Volatile Markets | Michael Bourque, CFO, Convera